Growth Plan: Monthly Review Reports & Reply Management

Your stand gets customers tapping. Growth makes sure every tap turns into results you can see, and every review gets the reply it deserves.

Most local businesses put a review stand on the counter and then never look at it again. Reviews arrive, go unanswered, and nobody knows whether the stand is working. Growth fixes that. For £30 a month (plus a one-off £99 setup fee), we track your stand, report back to you every month, and reply to your Google reviews for you, so your profile always looks active, professional and caring.

What is included every month

• A clear monthly report, sent to your inbox. How many times customers tapped your stand, how many new Google reviews you received, your average star rating, and how each has changed since last month. If you have more than one stand, you see the taps for each one.
• Every new Google review replied to. We draft a warm, personal reply to each new review, and a real person at TruePoint checks and approves every single one before it is posted. You get the speed of automation with a human touch, and nothing goes out that has not been read.
• Your best new review, highlighted. Each report picks out a standout review so you can share it with your team and use it in your marketing.
• A tip for next month. Practical advice based on your own numbers, such as where to place your stand or how to prompt more customers to leave a review.
• Tap tracking on every stand. Each stand is linked to our tracking system, so you finally know which stands are working and which need a better spot.
• Help when you need it. Reply to any report email or call us. A real person answers.

Why replying to reviews matters

Customers read replies before they decide where to spend their money. A business that answers reviews, good and bad, is seen as attentive and trustworthy. Google also takes review activity into account when showing local businesses, so an active profile can help you get found. We take the job off your plate so it never gets forgotten.

How it works

1. We set you up. The one-off £99 setup fee is added to your basket automatically with this plan. It covers setting up your tracking and connecting to your Google Business Profile.
2. You invite us as a Manager on your Google Business Profile. You stay the owner and can remove our access at any time.
3. We get to work. New reviews are replied to, and your first report lands in your inbox on your chosen day of the month.

Good to know

• Requires a TruePoint NFC and QR review stand. Do not have one yet? Browse our stands in the shop.
• One-off £99 setup fee, added automatically with your plan and paid once.
• 3 month minimum term from the date of purchase. If you cancel within the first 3 months, your plan stays live until the 3 months are up. After that you can cancel any time.
• Want Google posts too? See our Complete plan.